Privacy Policy

Here at Qinov8 our policy to respect your privacy regarding any information we collect from you using our website. We’ve developed this policy to help you understand how we collect, use, communicate, disclose your personal details.

We may collect the following depending on your usage of the website

  • Personal information
    Such as your name, address, email address when you contact us through this website or sign up to our newsletter.
  • How you interact with our website
    Data such as your IP address, how you found our website, the browser you use, your timezone, the pages you visit and how you interact with them is tracked.
  • How you interact with our emails
    For example, whether or not you open them and if you click any links within them.

How we collect data

Why we collect data

  • To improve our website and services
    We primarily use Google Analytics for this purpose. It tracks the pages you visit, how long you spend on each page, how you found our website and the links you’ve clicked. There is no personal information stored to identify you.
  • Respond to enquiries
    If you fill in a contact form, we will store your data and use it to contact you.

How long we hold your data

We only hold personally identifiable data for as long as necessary to fulfil our obligation to you. For example, we will hold your email address after you sign up to our newsletter up until you tell us that it is no longer necessary.

What we do with your data

Your data will not be sold to any third-party or shared with third-parties for marketing purposes. If relevant, we may share your data with government bodies or supplier organisations in relation to the services we provide you.

Your rights

It is your right to request:

  • A copy of the personal data we hold
  • Changes to the data we hold to correct inaccuracies
  • How your data is processed

Where your data is processed and stored

Your data may be stored outside of the European Economic Area (EEA). We take all appropriate technical and legal actions to ensure your data is protected to the same level as within the EEA.

Contact us

If you would like to exercise your rights, please contact us using one of the following methods:

Changes to this policy

This privacy policy may change from time to time at our sole discretion. Changes made will immediately apply to our users and data. You can see when we last updated this below.

Last updated: 01/05/19

Awards

The Queen’s Awards for Innovation 2022UKSTT Innovation award 2021Water Dragons Award Winner 2020Water Industry Awards Winner 2019